Shipping and Returns
Free in-store pickup
Shop online, then pick up your purchases at the store.
All orders generally shipped within 1-3 days after receipt of payment and usually arrive as follows:
- Local 1-3 business days.
- Outside of Ontario 2-7 business days.
- At this time we are only shipping within Canada.
We will send you confirmation of your shipment including a Canada Post tracking number. You will be able to track your shipment online via the the Canada Post Website.
Purchases on regularly priced items less than $120 will have a shipping cost within Canada (excluding North West Territories) is $15 flat rate.
Free local delivery on $75+, or $5 delivery fees under $75.
Shipping cost for Nunavut, Northwest Territories and the Yukon will be subject to an additional surcharge of up to $25.
Purchases on regularly priced items $120 or more are eligible for FREE SHIPPING, unless otherwise noted. Nunavut, Northwest Territories and the Yukon will be subject to a discounted shipping surcharge of $15.
Returns & Exchanges
In order to return an item via mail or for online purchase requiring a refund (within the 14 day return policy) please contact us for a return authorization. All returns are subject to inspection before issuing a refund for the value of the item. Returns do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage during shipment. Shipping and handling charges are not refundable.
If you wish to proceed with a return, please submit the form below.
If you have any questions regarding shipping details, costs, returns or exchanges, please contact us